Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and colour scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain items may be necessary due to increased demand, especially during major holidays such as Christmas, Valentine’s Day and Mother’s Day. In single-flower bouquets and arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another colour.

Substitution Policy 1

Important information

Due to convit-19 stage 4 lock down, our doors will be closed, but we can still take online orders, deliver and contactless pick up.

Same day delivery orders need to be placed before 2pm, orders after 2 will be delivered on the following day. Pick up orders need to be placed 2-3 hours in advance. Sunday delivery need to be placed at least a day before.

Also there is flower supply challenges. It may be necessary for us to substitute some of the flowers in an order, using a mix of our freshest in-store blooms.

For more information you can contact us by phone or email on our contact details.

Stay Safe